Privacy Policy
Last Updated: March 10, 2025
Welcome to Messoka. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Sign up for our newsletter
- Contact us through our website
- Register your mess service
- Submit reviews or ratings
- Make bookings or reservations
This information may include:
- Name
- Email address
- Phone number
- Address
- Payment information
- Profile pictures
- Any other information you choose to provide
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address
- Browser type and version
- Operating system
- Device information
- Usage data (pages visited, time spent, etc.)
- Referral source
- Location information
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Protect against harmful, unauthorized, or illegal activity
Information Sharing and Disclosure
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- To Protect Rights: We may disclose information to protect the rights, property, or safety of Messoka, our users, or others.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@messoka.com
Address: Lalpur, Peace Road, Jharkhand, India
Phone: +91 1234567890